Frequently Asked Questions

Is the Auction-Plattform free?

Creating a account is completely free. Accounts are used in order to bid on auctions. Before bidding, you must read and accept the auction conditions of the organizer. There you will find a detailed listing of what costs will be incurred should you bid on a lot.

What are the auction fees?

I do not have an email address. How do I register?

I do not have a mobile telephone number. How do I register?

How do I register?

I haven't received the verification code to activate my account. Could you send it again?

How do I sign in?

I can't sign in. What should I do?

I've lost my password and can't sign in. What can I do?

My questions have not been answered yet

Double bids in the overview

Realtime connection issue

What is an automatic bid and how does it work?

VAT for customers from abroad

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